Planning your Madeira adventure? We've got you covered! Find answers to the most common questions about our shared tours, guided walks, private experiences, bookings and pick-up services.
1. What is a shared tour?
A shared tour is a guided sightseeing experience where you travel with other guests following a carefully planned itinerary. It's an affordable, comfortable and enjoyable way to explore Madeira, discover its breathtaking landscapes and meet fellow travellers.
2. What shared sightseeing tours does Feeling Madeira offer?
We offer several popular sightseeing experiences:
Explore our shared tours at www.feelingmadeira.pt/tours.
3. How many people participate in a shared tour?
Our shared sightseeing tours typically operate with approximately 16 participants. During busy periods, group sizes and vehicle types may vary depending on operational requirements and availability.
4. What is the difference between the East Tour and West Tour?
The West Tour focuses on spectacular coastal landscapes, traditional villages, waterfalls and the volcanic natural pools of Porto Moniz.
The East Tour showcases Madeira's cultural heritage, traditional Santana houses, dramatic mountain scenery and beautiful eastern viewpoints.
Both provide different and complementary perspectives of Madeira.
5. Can I visit the whole island in two days?
Absolutely! Our popular Around the Island – Two-Day Tour combines our East and West itineraries, offering an excellent introduction to Madeira's most iconic locations.
The order of the tours may vary according to the scheduled operating days and logistical requirements.
6. Do the two days of the Around the Island Tour have to be consecutive?
Yes. Our standard Two-Day Tour operates on two consecutive days. Guests return to their accommodation at the end of the first day and are collected again on the second day.
7. Can I book just one seat on a shared tour?
Yes! Solo travellers, couples, families and small groups are welcome. You can reserve individual seats directly through our website, subject to availability.
8. Can I book a shared tour for a group of friends or family?
Certainly! You can book multiple places on our shared tours, subject to availability. For larger groups requiring exclusive transportation or a personalised itinerary, we recommend requesting a private tour quotation.
9. Do you offer guided levada walks and hiking tours?
Yes! Madeira is famous for its levadas, ancient forests and spectacular mountain trails. We offer guided hiking experiences, including selected levada walks and mountain routes.
10. Which guided walks are available?
Our hiking programme includes experiences such as:
Trail availability depends on official access restrictions, safety conditions and our operating schedule.
11. Are your guided walks suitable for beginners?
Some walks are suitable for visitors with moderate fitness, while others require greater physical preparation and hiking experience.
We recommend checking each activity's difficulty level, duration and trail conditions before booking.
12. What should I bring for a guided walk?
We recommend comfortable hiking shoes with good grip, weather-appropriate clothing, a waterproof jacket, drinking water, snacks and sun protection.
Madeira's mountain weather can change quickly, so preparation is essential.
13. Are government hiking trail fees included?
Trail entry fees depend on the selected activity. Where included, this is clearly indicated in the activity description.
Please check the specific booking page for the applicable fee arrangements.
14. What happens if a hiking trail is closed?
Safety always comes first. If a trail is officially closed or considered unsafe, we may need to cancel, reschedule or propose an alternative activity, according to the applicable booking conditions.
15. Do you provide hotel pick-up?
Yes! Pick-up services are available within Funchal city centre and the main tourist hotel area.
Some accommodations may not be directly accessible due to narrow streets, pedestrian zones or vehicle restrictions. In such cases, we will indicate a suitable nearby meeting point.
16. Do you offer pick-up outside Funchal?
Our standard shared tour pick-up service is based in Funchal. If you're staying outside our designated pick-up area, we can provide a suitable meeting point in Funchal.
17. What time should I arrive at the meeting point?
Please arrive at least 15 minutes before your scheduled pick-up time.
Due to traffic conditions and the sequence of passenger collections, your driver or guide may arrive slightly later than the indicated time.
18. How long do your sightseeing tours last?
Our full-day sightseeing tours generally operate from approximately 9:00 AM until late afternoon, while selected experiences, such as Nuns Valley, are half-day excursions.
Exact timings depend on the selected tour, pick-up location and operating conditions.
19. Is lunch included in the tour price?
Unless specifically stated in the activity description, meals and drinks are not included. Our full-day sightseeing itineraries generally provide free time for lunch.
20. Can the itinerary change during the tour?
Yes. Itineraries, routes and stops may be adjusted due to weather conditions, road closures, traffic restrictions, official instructions or other operational circumstances.
Whenever possible, we aim to provide suitable alternatives while preserving the quality of your experience.
21. Do you organise private tours and exclusive experiences?
Yes! We offer private sightseeing tours, guided walks and personalised experiences for families, friends, corporate groups, travel agencies and other organised parties.
22. What is the difference between a shared tour and a private tour?
A shared tour follows a scheduled itinerary alongside other travellers, making it a convenient and economical option.
A private tour offers exclusive transportation for your group and greater flexibility to personalise the itinerary, schedule and experience according to your preferences.
23. Can travel agencies and tour operators work with Feeling Madeira?
Absolutely! We welcome partnerships with travel agencies, tour operators, destination management companies (DMCs) and other tourism professionals.
We can provide tailored quotations and support for individual and group travel arrangements.
24. Can you organise excursions for cruise passengers?
Yes! We can arrange private shore excursions for cruise passengers visiting Funchal, with programmes adapted to the ship's schedule and the group's requirements.
25. Do you organise corporate outings and special group experiences?
Yes! We can assist with corporate excursions, team-building outings, family celebrations and other special occasions.
26. Can we customise a private itinerary?
Certainly! Private itineraries can be personalised according to your group's interests, available time, preferred locations and specific requirements, subject to operational feasibility.
27. How can I request a private tour or group quotation?
Contact our dedicated bookings team with your preferred date, number of participants, activity preferences and any special requirements.
Email: booking@feelingmadeira.pt
Phone / WhatsApp: +351 939 397 496
Our team will be happy to help create a memorable Madeira experience.
28. How can I book a tour or guided walk?
Booking is simple! Visit www.feelingmadeira.pt, select your preferred activity, choose an available date and complete the online reservation process.
29. Should I book in advance?
Yes! We recommend booking early, particularly during peak travel periods, to secure your preferred activity and departure date.
30. How can I pay for my booking?
Available payment methods are displayed during the online checkout process. Full payment is required to confirm a standard online booking.
31. Can I cancel or change my booking?
Yes, subject to our cancellation policy.
For shared tours and activities, cancellations received more than 48 hours before the scheduled departure are eligible for a full refund. Cancellations within 48 hours are non-refundable.
Different conditions apply to private group bookings. All cancellation and amendment requests must be submitted by email and are subject to written confirmation.
Please consult our full Cancellation Policy for details.
32. What happens if I miss my scheduled pick-up?
If you arrive late or miss your scheduled pick-up, we cannot guarantee that you will be able to join the activity.
Late arrivals and no-shows are non-refundable under our cancellation policy.
33. Why should I book directly with Feeling Madeira?
Booking directly through our official website allows you to explore our full range of experiences, check published prices and availability, and communicate directly with our team when assistance is needed.
34. Why choose Feeling Madeira?
At Feeling Madeira, we believe that discovering our island should be more than just sightseeing.
Our experiences combine local knowledge, beautiful landscapes, fascinating traditions and carefully planned itineraries to help you make the most of your time in Madeira.
Whether you're travelling solo, with your family, as part of a shared group or on an exclusive private adventure, we're here to help you create lasting memories.
Our team will be delighted to assist you!
General enquiries and shared activities:
Private tours, agencies and groups:
Private bookings / WhatsApp:
+351 939 397 496
Discover Madeira. Experience more. Create unforgettable memories.
Visit www.feelingmadeira.pt and start planning your next adventure!
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